We have confidence
in our vendors; we stand behind our products and guarantee them
to be free of defects in materials and workmanship beyond normal
wear and tear. Should you have a problem you may contact Douglas
Gill or Henri-Lloyd directly (see contact info below) or you may
and we will facilitate the process on your behalf with either
Douglas Gill & Henri-Lloyd Lifetime Guarantee
Douglas Gill & Henri-Lloyd guarantee their products against
defects in materials and workmanship for the lifetime of the product.
Should you experience a problem with a piece of their gear, you
may contact Douglas Gill or Henri-Lloyd to arrange the return
of the product. If, after inspection, the product is found
to be defective, except from fair wear and tear during the natural
life of the garment, Douglas Gill or Henri-Lloyd will repair or
replace it at their discretion, free of charge.
We collect information (name,
address, phone number, email address & credit card information) from you
while taking your online order. We will not rent or sell your name, address,
credit card information or personal information to anyone.
Your credit card information
is protected with a security protocol known as SSL (Secure Sockets Layer)
which is the latest encryption technology. Your personal information is protected with
SSL encryption technology. SSL is the code standard for
Internet commerce. When you check out you
will see that the URL changes from “http” to “https” which means you are now protected by SSL (Secure Sockets
If you prefer not to transmit
your card number over the Internet, you may telephone, or fax it to us.